Terms & Conditions & Privacy Policy

We request all clients to call 07968941528 or email info@genericdomainname.co.uk if they face any issue to get it resolved as quick as possible

Once again we are making sure you have read 4.1, 3.9 & 3.6 this states there is a NO REFUND POLICY.

Premium Domains are like stocks and shares in some respect they go up and down in value, We can not be held responsible should they go up, or down.

While we will make every effort to ensure you maximise the exposure, we can not guarantee sales.

Please note that the company trading as Generic Domain Names provide internet based services – web hosting, email, domain management and additional internet services. The company reserve the right to suspend or cancel a customers’ access to any or all services provided when an account has been inappropriately used or otherwise.

We reserve the right to change our Terms and conditions when necessary due to the continual evolving nature of our business. It is your responsibility to ensure that you are up to date with our terms and conditions.

By signing up for any service you agree to be bound by all terms and conditions irrespective of the mode or manner of ordering employed by the User when ordering the services.

This Agreement is made between Generic Domain Names and you as defined in (1) below. The date of this Agreement is the date you purchase our services.

General Terms and conditions applicable to all services follow:

DEFINITIONS:

In this Service Agreement (“Agreement”), “you” and “your” refer to each customer (“Customer”) and “we”, “us” and “our” refer to The company as the Generic Domain Names. This Agreement explains our obligations to you, and your obligations to us in relation to your use of our services. By selecting Our service(s) you have agreed to establish an account with us for such services. When you use your account or permit someone else to use your account to purchase or otherwise acquire access to additional service(s) or to modify or cancel your service(s) (even if we were not notified of such authorisation), this Agreement covers any such service or actions.

ACCURATE INFORMATION:

As consideration for the service(s), you agree to: (1) provide certain current, complete and accurate information about you as required by the application process; and (2) maintain and update this information as needed to keep it current, complete and accurate. We rely on this information to send you important information and notices regarding your account and our services. In particular you agree that if you fail to notify us in writing by Royal-mail recorded-delivery post of any change of address within four weeks of your change of your address then we have the right to terminate your contract with forthwith without notice to you. Our address for such notifications is Address Changes, Generic Domain Names 57-59 Hartington Street, Barrow-in-Furness, Cumbria LA145SL.

FEES AND PAYMENT, TERM, RENEWAL AND TERMINATION:

3.1 As consideration for the Service(s), you agree to pay the applicable Service(s) fees set forth on our Web site at the time you request the Service. All fees are due immediately and are non-refundable. Each domain name registration is for an initial 12 month term, or such longer term as you may order or as may be required by a particular registry administrator, and is renewable thereafter for successive periods, as set forth during the renewal process. Where a domain name is given free with another service, e.g. PPC, Outdoor Advertising, Website, the domain is free of charge for the initial registration period only (12 months). Subsequent years renewal will be charged at the prevailing rate of £36 (INC VAT) or if in bulk (over 50) a set fee of £10 per domain. We can also split the annual charge too 12 monthly amounts to ensure there is no big bill to pay- we request 12 months upfront for this service for larger clients.

3.1.1 Any renewal of your Services with us is subject to our then current terms and conditions, including, but not limited to, payment of all applicable Service fees at the time of renewal and, in the case of renewal of a domain name registration, the registry administrator’s acceptance of such renewal. Except with respect to Services to which you subscribe on a monthly basis, Services will by default be automatically renewed seven (7) days prior to expiration date. Alternatively, you may choose not to have Services automatically renewed. In those cases where you have opted out of automatically renewing Services, we will charge you a £3 administrative fee. Additional payment terms apply to certain services, as set forth in this Agreement. Except with respect to services set to auto renew, we will attempt to provide you a renewal reminder prior to the renewal of your Services at least sixty (60) days in advance of the renewal date. In the case of domain name registrations, we will attempt to send this reminder by email to the registered name holder on file for the domain name registration. 1 notification will be sent until the service lapses.

3.1.2 You are solely responsible for ensuring the Services are renewed and you are solely responsible for ensuring there is adequate funding for the Services to be renewed. We will make up to two (2) attempts to process payment for your Services. After two (2) failed attempts to process payment, the Services should be renewed manually via our Sales number, 07968 941528. Manual renewals will incur a £30 administrative fee. WE SHALL HAVE NO LIABILITY TO YOU OR ANY THIRD PARTY IN CONNECTION WITH THE RENEWAL OR ANY ATTEMPT TO RENEW THE SERVICES AS DESCRIBED HEREIN, INCLUDING, BUT NOT LIMITED TO, ANY FAILURE OR ERRORS IN RENEWING OR ATTEMPTING TO RENEW THE SERVICES. The foregoing limitation of liability is in addition to any other limitations of liability set forth in this Agreement.

3.1.3 Except as otherwise provided in this Agreement, you agree that, during the term of this Agreement, we may: (1) revise the terms and conditions of this Agreement; and/or (2) change the Services provided under this Agreement, in whole or in part, at any time. Any such revision or change will be binding and effective 30 days after posting of the revised Agreement or change to the Service(s) on our Web site, or upon transmission to you at the e-mail address or postal address provided by you for the registrant or administrative contact of your domain name, or such other email address as you may provide in connection with any Service purchased from Us; provided, however, that terms and conditions for new services shall be effective immediately upon posting on our Web site and will be applicable to you when you order such new Service(s). Your continued use of any Service(s) purchased through us shall constitute your acceptance of this Agreement as well as additional rules or policies that are or may be published by Us, each with the new modifications. If you do not agree to any of such changes, you may request that your Service(s) be cancelled or that your domain name registration be transferred to a different domain name registrar. You acknowledge and agree that such cancellation or request for transfer will be your exclusive remedy and our sole liability if you do not wish to abide by any changes to this Agreement or any additional rules or policies that are or may be published by us from time to time. You will be able to renew your domain on your control panel for up to 40 days after the expiry date, after the 40 day period please contact our renewals team on 07968 941528. For your Nominet domain (.uk .co.uk .org.uk .me.uk .plc.uk and .ltd.uk) you can renew the domain for up to 80 days after the expiry date, just call our renewals team on 07968 941528.

3.1.3 If you wish to transfer your domain name to another host there is a £36 administrative charge to tranfer the domain name out.

3.1.4 All package renewals must be paid for in October of every year. This is regardless of when you previously registered your package. After your October renewal date your package will then be active for the next 12 month until October the following calendar year.

3.2 All payments must be in UK Pounds Sterling. If your cheque is returned by the bank as unpaid for any reason, or if your charge card declines you will be liable for an administration charge of £50;

3.3 All charges payable by you for the Services shall be in accordance with the scale of charges and rates published from time to time by us on our t&c and shall be due and payable in advance of our service provision. Charges are exclusive of ‘Value Added Tax’ which shall be paid additionally by you at the rate prescribed by law on submission by us of a proper VAT invoice;

3.4 You agree to pay all value added taxes related to the Service(s) provided to you hereunder. All sums due and payable that remain unpaid after any applicable cure period herein will accrue interest as a late charge of 1.5% per month or the maximum amount allowed by law, whichever is less. Customers not liable for UK Value Added Tax should contact us to arrange exemption status.

3.5 In the event of a charge back by a credit card company (or similar action by another payment provider allowed by us) or other non-payment by you in connection with your payment of the applicable service or renewal fee, you acknowledge and agree that the Service for which such fee has not been paid within 1 day of the due date may be suspended, cancelled or terminated, in our sole discretion, or, in the case of a domain name, transferred to us as the entity that has paid the applicable fee to the registry. After 21 days of the payment due date, we reserve the right to cancel the service. In addition, we reserve all rights regarding such domain name registration including, without limitation, the right to make the domain name registration available to other parties for purchase. We will reinstate any such Service solely at our discretion, and subject to our receipt of the applicable Service or renewal fee and our then-current reinstatement fee.

3.6 ALL FEES ARE NON-REFUNDABLE , IN WHOLE OR IN PART, EVEN IF YOUR SERVICE IS SUSPENDED, CANCELLED OR TRANSFERRED PRIOR TO THE END OF THE THEN-CURRENT SERVICE TERM. We reserve the right to change fees, surcharges, renewal fees or to institute new fees at any time, for any reason, at its sole discretion, without prior notice to you.

3.7 You acknowledge and agree that, to the extent necessary, it is your responsibility to: (1) provide all equipment, including a computer and modem, necessary for you to establish a connection to the Internet; and (2) provide for your own connection to the Internet and pay any telephone service fees associated with such connection.

3.8 Without prejudice to our other rights and remedies under this Agreement, if any sum payable is not paid on or before the due date, we shall be entitled forthwith to suspend the provision of Services to you;

3.9 Due to the nature of domain name registration, all sales are final. No refunds can be issued once a domain name is registered. We may take all remedies available to collect fees owed.

TERM OF SERVICE

3.10 Unless otherwise specified, each service is for an annual term, and unless otherwise specified at time of commencement of service, all services will incur an annual fee. All services will renew automatically unless you opted out of the auto renew process. Auto renewal is a service offered by ( Generic Domain Names ) to protect the customer, whereby products and services, except those subscribed to on a monthly basis, will by default be automatically renewed prior to expiration date. If you have opted out of auto renew it will be your responsibility to renew or cancel services that you no longer require at the appropriate time. A number of attempts will be made to process the automated renewal of customer products and services. Auto Renewal attempt one will take place 30 days prior to expiration date of a service. Should this attempt fail, a second attempt will take place 14 days prior to expiration. If this second attempt fails than a third attempt will take place 7 days prior to expiration. If this third attempt fails, then a final attempt will be made 1 day prior to expiration of your service. Should this attempt also fail, then the product must be renewed manually by calling our sales team.If your chosen payment method is not authorised by your credit card provider, bank or if you do not have a card assigned to auto renew, you hereby authorise us to seek payment from any other credit card or direct debit registered against your account at any of the uplift dates. If a service is set for automatic renewal and the default card has expired we reserve the right to attempt an uplift as the card may have been renewed.

Customers will have the option within the Control Panel to opt out of the Auto renew service, however an additional £30 fee will be added to all renewals administered manually. Additional payment terms will apply to certain services.

You are solely responsible for ensuring that your services are renewed and you are solely responsible for ensuring there is adequate funding for the services to be renewed. For all packages purchased for a monthly term there is a minimum contract length of 12 months from date of purchase.

RENEWALS

3.11 You are solely responsible for ensuring the Services are renewed. WE SHALL HAVE NO LIABILITY TO YOU OR ANY THIRD PARTY IN CONNECTION WITH THE RENEWAL OR ANY ATTEMPT TO RENEW THE SERVICES AS DESCRIBED HEREIN, INCLUDING, BUT NOT LIMITED TO, ANY FAILURE OR ERRORS IN RENEWING OR ATTEMPTING TO RENEW THE SERVICES. The foregoing limitation of liability is in addition to any other limitations of liability set forth in this Agreement.

3.12 Except as otherwise provided in this Agreement, you agree that, during the term of this Agreement, we may: (1) revise the terms and conditions of this Agreement; and/or (2) change the Services provided under this Agreement, in whole or in part, at any time. Any such revision or change will be binding and effective 30 days after posting of the revised Agreement or change to the Service(s) on our Web site, or upon transmission to you at the e-mail address or postal address provided by you for the registrant or administrative contact of your domain name, or such other email address as you may provide in connection with any Service purchased from Us; provided, however, that terms and conditions for new services shall be effective immediately upon posting on our Web site and will be applicable to you when you order such new Service(s). Your continued use of any Service(s) purchased through us shall constitute your acceptance of this Agreement as well as additional rules or policies that are or may be published by Us, each with the new modifications. If you do not agree to any of such changes, you may request that your Service(s) be cancelled or that your domain name registration be transferred to a different domain name registrar. You acknowledge and agree that such cancellation or request for transfer will be your exclusive remedy and our sole liability if you do not wish to abide by any changes to this Agreement or any additional rules or policies that are or may be published by us from time to time.

TERMINATION

3.13 We shall have the right to terminate this Agreement by notice in writing to the Customer if any of the following events occur

3.14 Customer fails to make any payment when it becomes due to Us.

3.15 Customer is in beach of any of its obligations under this Agreement

3.16 A receiver or liquidator is appointed over the Customer or any of its assets

3.17 Customer enters or proposes to enter into any arrangements with its creditors, including voluntary arrangements

3.18 If the Client terminates this Agreement during the contract period other than because The company has increased its Charges or materially changed the terms of this Agreement to the Client’s detriment, the Client must pay us the applicable Charges for the remainder of the contract period.

3.19 Either party may terminate this Agreement or the Service provided under it forthwith by notice to the other if:

3.20 the other party commits a material breach of this Agreement and, in the case of a breach capable of being remedied, fails to remedy it within a reasonable time of being given written notice from the other party to do so; or

3.20.1 the other party commits a material breach of this Agreement which cannot be remedied under any circumstances; or

3.20.2 the other fails to pay any Charges when due; or

3.20.3 the other party passes a resolution for winding up (other than for the purpose of solvent amalgamation or reconstruction), or a court makes an order to that effect; or

3.20.4 the other party ceases to carry on its business or substantially the whole of its business; or

3.20.5 the other party is declared insolvent, or convenes a meeting of or makes or proposes to make any arrangement or composition with its creditors; or a liquidator, receiver, administrator, administrative receiver, manager, trustee or similar officer is appointed over any of its assets;

3.21 If any of the events detailed above occur as a result of our default, we may by giving notice to the Client to disconnect the Service or any part of it without prejudice to our right to terminate this Agreement. Where the Service or any part of it is disconnected under this paragraph, the Client must pay the Charges for the Service until this Agreement is terminated.

3.22 Any rights to terminate this Agreement shall be without prejudice to any other accrued rights.

3.23 On termination of this Agreement for any reason: we shall have the right immediately to remove any Apparatus from the Premises; and all amounts owing for the Service shall be due and payable in full on demand whether or not then due and Client shall have no right to withhold or set off such amounts; and we may delete all e-mail, Websites, and other data stored on the Service by the Client and re-use the e-mail addresses, domain names not held by the Client and Web-spaces. We shall not exercise this right for four weeks in the case of termination by us other than for breach by Client; and we shall transfer any domain names held by the Client to another ISP at the prevailing domain name transfer charge.

3.24 Consequences of Termination

3.24.1 . Upon the termination of any Agreement for any reason whatsoever: the Client shall promptly return to us all copies of Software in his possession; and we may cease to host the Web Site or any service with immediate effect; and each party shall on request promptly return any documents or papers relating to the business of the other party (including any of the other party’s Confidential Information) which it then has in its possession or control.

3.25 Assignment

3.25.1 We may assign or otherwise transfer this Agreement at any time. Client may not assign or otherwise transfer this Agreement or any part of it without our written consent.

3.26 SUSPENSION, CANCELLATION, TRANFER OR MODIFICATION OF SERVICE(S)

3.26.1 You acknowledge and agree that we may suspend, cancel, transfer or modify your use of the Services at any time, for any reason, in our sole discretion and without notice to you. You also acknowledge and agree that we shall not be liable to you or to any third party for any such modification, suspension or discontinuance of the Services. Without limiting the foregoing, we may, in its sole discretion, suspend, cancel, transfer or modify a domain name registration (a) to correct mistakes made by us, another registrar, or the applicable registry administrator, (b) to resolve a dispute related to that domain name, (c) within thirty (30) calendar days of the creation date of that domain name registration, (d) if you materially breach this Agreement (including any applicable additional rule or policy) and do not cure such breach within five (5) calendar days of notice by us, (e) if you use the domain name registered to you to send unsolicited commercial advertisements in contradiction to either applicable laws or customary acceptable usage policies of the Internet, or (f) if you use a domain name in connection with unlawful activity.

3.27 INTELLECTUAL PROPERTY RIGHTS:

3.27.1 You shall obtain any and all necessary consents and clearances to enable you lawfully to make use of all and any intellectual property rights through the Services, including without limitation, clearance and/or consents in respect of your proposed domain name or content on your website;

3.28 INDEMNITY:

3.28.1 You agree to defend, indemnify and hold harmless the company, its subsidiaries, affiliates, officers, directors, agents, partners, employees and attorneys for any loss, liabilities, damages, costs or expenses, including reasonable attorneys’ fees, resulting from any third party claim, action, or demand arising out of or related to (i) your use of or connection to the Services, including, but not limited to, your application for, registration of, renewal of or failure to register or renew a particular Service registered in your name, (ii) your use of any domain name registration or other Service; (iii) your Content; (iv) your breach or violation of any term, condition, representation or warranty of this Agreement; or (v) your violation of any rights of others. This indemnification is in addition to any indemnification required under the UDRP or any similar policy.

3.28.2 You additionally agree to indemnify, defend and hold harmless the applicable registry administrator and its directors, officers, employees, and agents from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable legal fees and expenses) arising out of, or related to, your application for and registration of, renewal of, or failure to register or renew, a particular domain name.

3.29 LIMITATION OF LIABILITY:

3.30.1 All conditions, terms, representations and warranties relating to the Services supplied under this Agreement, whether imposed by statute or operation of law or otherwise, that are not expressly stated in these terms and conditions including, without limitation, the implied warranty of satisfactory quality and fitness for a particular purpose are hereby excluded;

3.29.2 Nothing in these terms and conditions shall exclude our liability for death or personal injury resulting from our negligence;

3.29.3 Our total aggregate liability to you for any claim in contract, tort, negligence or otherwise arising out of or in connection with the provision of the Services shall be limited to the charges paid by you in respect of the Services which are the subject of any such claim;

3.29.4 In any event no claim shall be brought unless you have notified us of the claim within one year of it arising;

3.29.5 In no event shall we be liable to you for any loss of business, contracts, profits or anticipated savings or for any other indirect or consequential or economic loss whatsoever;

3.30 FORCE MAJEURE:

3.30.1 Neither party shall be deemed in default hereunder, nor shall it hold the other party responsible for, any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labour strike, lockout, or boycott, provided that the party relying upon this section shall take all steps reasonably necessary under the circumstances to mitigate the effects of the force majeure event upon which such notice is based; provided further, that in the event a force majeure event described in this Section extends for a period in excess of thirty (30) days in the aggregate, we may immediately terminate this Agreement and shall have no liability therefore.

3.31 NOTICES:

3.31.1 Any notice to be given by you to us must be sent by recorded delivery to us at the address appearing in this Agreement or ancillary application forms or such other address as we may from time to time have communicated to the you in writing; notices sent shall be deemed to be served two days following the date of posting;

3.32 LAW:

3.32.1 This Agreement shall be governed by and construed in accordance with Scottish law and you hereby submit to the non-exclusive jurisdiction of the Scottish courts.

3.33 PRIVACY:

3.33.1 Our privacy statement sets forth your and our rights and responsibilities with regard to your personal information. You agree that we, in our sole discretion, may modify our privacy statement. We will post such revised statement on our Web site at least thirty (30) calendar days before it becomes effective. You agree that, by using our services after modifications to the privacy statement become effective, you have agreed to these modifications. You acknowledge that if you do not agree to any such modification, we have the right to terminate this agreement forthwith without notice to you. We will not refund any fees paid by you if you terminate your Agreement with us. We will not process the personal data that we collect from you in a way incompatible with the purposes and other limitations described in our privacy statement and we will take reasonable precautions to protect your personal data from loss, misuse and unauthorized access, disclosure, alteration or destruction. You represent and warrant that you have provided notice to, and obtained consent from, any third party individuals whose personal data you supply to us as part of our services with regard to: (i) the purposes for which such third party’s personal data has been collected, (ii) the intended recipients or categories of recipients of the third party’s personal data, (iii) which parts of the third party’s data are obligatory and which parts, if any, are voluntary; and (iv) how the third party can access and, if necessary, rectify the data held about them. You further agree to provide such notice and obtain such consent with regard to any third party personal data you supply to us in the future. We are not responsible for any consequences resulting from your failure to provide notice or receive consent from such individuals nor for your providing outdated, incomplete or inaccurate information. Even if you intend to license the use of our domain name registration services to a third party, you will remain our customer and you are responsible for complying with all terms and conditions of this Agreement. Subject to the requirements of our privacy statement, in order for us to comply the current rules and policies for the domain name system, you hereby grant to us the right to disclose to third parties through an interactive publicly accessible registration database the following mandatory information that you are required to provide when registering or reserving a domain name: (i) the domain name(s) registered by you; (ii) your name and postal address; (iii) the name(s), postal address(es), e-mail address(es), voice telephone number and where available the fax number(s) of the technical and administrative contacts for your domain name(s); (iv) the Internet protocol numbers of the primary nameserver and secondary nameserver(s) for such domain name(s); (v) the corresponding names of those nameservers; (vi) the original creation date of the registration; and (vii) the expiration date of the registration. We, as are all accredited domain name registrars, are also required to make this information available in bulk form to third parties who agree not to use it to (a) allow, enable or otherwise support the transmission of mass unsolicited, commercial advertising or solicitations via e-mail (spam) or (b) enable high volume, automated, electronic processes that apply to our systems to register domain names.

3.34 HEADINGS:

3.34.1 Headings are included in this Agreement for convenience only and shall not affect the construction or interpretation of this Agreement.

3.35 ENTIRE AGREEMENT:

3.35.1 These terms and conditions together with any documents expressly referred to in them, contain the entire Agreement between us relating to the subject matter covered and supersede any previous Agreements, arrangements, undertakings or proposals, written or oral: between us in relation to such matters No oral explanation or oral information given by any party shall alter the interpretation of these terms and conditions. In agreeing to these terms and conditions, you have not relied on any representation other than those expressly stated in these terms and conditions and you agree that you shall have no remedy in respect of any misrepresentation which has not been made expressly in this Agreement.

3.36 DISCLAIMER OF WARRANTIES

3.36.1 THE SERVICES ARE PROVIDED TO YOU ON AN “AS IS,” AS AVAILABLE BASIS. EXCEPT FOR OUR STATEMENT REGARDING OUR ACCREDITATION AS AN ICANN-APPROVED DOMAIN NAME REGISTRAR IN SECTION 1(A) OF THIS AGREEMENT, THE COMPANY LIMITED MAKES NO REPRESENTATIONS, WARRANTIES OR GUARANTEES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THIS AGREEMENT OR THE SERVICES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR SERVICE GUARANTEES, UNLESS SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE. YOU ARE RESPONSIBLE FOR MAINTAINING AND BACKING-UP YOUR DATA AND INFORMATION THAT MAY RESIDE ON THE SERVICES. THE COMPANY LIMITED FURTHER DISCLAIMS ANY REPRESENTATION OR WARRANTY: (i) THAT THE SERVICES WILL MEET YOUR SPECIFIC REQUIREMENTS, (ii) THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) REGARDING ANY GOODS OR SERVICES PURCHASED OR OBTAINED THROUGH THE SERVICES OR ANY TRANSACTIONS ENTERED INTO THROUGH THE SERVICES, OR (iv) THAT ANY ERRORS IN THE SERVICES WILL BE CORRECTED. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OR USE OF ANY SUCH MATERIAL. NO ORAL OR WRITTEN ADVICE OR INFORMATION GIVEN BY US, ITS EMPLOYEES, LICENSEES OR THE LIKE WILL CREATE A WARRANTY OR GUARANTY; NOR MAY YOU RELY ON ANY SUCH INFORMATION OR ADVICE. WITHOUT ANY LIMITATION TO THE FOREGOING, WE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER THAT REGISTRATION OR USE OF A DOMAIN NAME UNDER THIS AGREEMENT WILL IMMUNISE YOU EITHER FROM CHALLENGES TO YOUR DOMAIN NAME REGISTRATION, OR FROM SUSPENSION, CANCELLATION OR TRANSFER OF THE DOMAIN NAME REGISTERED TO YOU.

3.37 GENERAL

3.37.1 You agree and acknowledge that any acceptance of your application for the Services and the performance thereof will occur at our offices in the UK , the location of our principal place of business.

3.37.2 Except as otherwise set forth herein, your rights under this Agreement are neither assignable nor transferable. Any attempt by your creditors to obtain an interest in your rights under this Agreement, whether by attachment, levy, garnishment or otherwise, renders this Agreement void at our option. You agree not to resell any of the Services without our prior express written consent unless you have a reseller arrangement.

3.37.3 Nothing contained in this Agreement shall be construed as creating any agency, partnership, or other form of joint enterprise between the parties. Except as expressly stated herein, this Agreement shall not be construed to create any obligation by us to any non-party to this Agreement.

3.37.4 The failure of the company to require your performance of any provision hereof shall not affect the full right to require such performance at any time thereafter; nor shall the waiver by us of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of this Agreement shall be unenforceable or invalid under any applicable law or be so held by applicable court decision, such unenforceability or invalidity shall not render this Agreement unenforceable or invalid as a whole. We will amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible, the original objectives and intent of the company as reflected in the original provision.

SPECIFIC TERMS FOR SERVICES

The following terms relate directly to services:

DOMAIN REGISTRATION

Domain Names have a variety of basic rules for registration including acceptable characters. Whilst these vary in some respects from registrar to registrar there are some fundamental rules which apply to all.

As a guideline, see the following:

	Permitted Characters	Permitted Length	Additional Rules
.com/.net/.org/.info	Letters (a-z) Numbers (0-9) Hyphens (-)	From 3 to 63 characters.(Not including the extensions)	May not begin or end with a hyphen
.com/.net/.org/.info			Only for bona-fide business use
.biz			Only for bona-fide business use
.tv		Must have less than 63 characters.(Not including .TV)	May not begin or end with a hyphen
.co.uk		From 3 to 63 characters.(Not including the extensions)	May not begin or end with a hyphen

NOTE: Domain names are not case sensitive. This means that an uppercase and a lowercase letter are considered to be the same. (AAA.com. aaa.com, and AaA.com are all the same domain name.)

.com/.net/.org/.info

.biz

Acceptable characters include letters (A-Z), numbers (0-9), and hyphens (-).
1. These domain names may not begin or end with a hyphen.
2. Must have more than 3 characters and less than 64 characters. (not including .biz)
3. Registrations in the .biz TLD must be used or intended to be used primarily for bona fide business or commercial purpose.

.tv

Acceptable characters include letters (A-Z), numbers (0-9), and hyphens (-).
1. These domain names may not begin or end with a hyphen.
2. Must have less than 64 characters. (not including .tv)

.co.uk (and other .uk domains)

As stated previously this list is not exhaustive. We make every effort to ensure that our registration systems do not allow you to bypass these registration rules however there are some occasions where this may not be possible and our checking procedures may fail. Clients are always advised to seek guidance if they are at all unsure about the domain name they have chosen and its validity. Due to the variety of possible causes for the failure of the domain name validity checker, we cannot be held responsible if a customer attempts to register an invalid domain and that this request is subsequently accepted by our systems. Acceptance of the invalid order by our systems does not constitute acceptance of the domains registration by the relevant domain registry.

Generic Top Level Domain Registrations

4.1 We are an accredited registrar with various third parties for Assigned Names and Numbers (“ICANN”) for various generic top-level domain names including .com, .net, .org, .biz, .info, and .name (“gTLDs”). The company Limited also may, in its sole discretion, accept applications to register and renew certain gTLD names in non-roman alphabet languages (e.g., Japanese, Chinese, and Korean).

For any domain names Generic Domain Names is not accredited for, your domain will be registered through a third party. A privacy will be on and a 301 redirect will be given to a website of your choice.

Dispute Policy

4.2 Registrant agrees, as a condition to submitting this Registration Agreement, and if the Registration Agreement is accepted by us, that on successful registration of any domain name under this Agreement, the Registrant is bound by our current dispute policy and the dispute policy procedures. Registrant acknowledges that the dispute policy described in this clause 4 is the Uniform Domain Name Dispute Resolution Policy (the “URDP Dispute Policy”). Registrant agrees that in respect of the pre-registration or registration of any domain names, other dispute policies may apply as specified by the registry administrator of those domain names from time to time. Registrant agrees that we may change or modify the UDRP Dispute Policy, incorporated by reference herein, at any time. Registrant agrees that Registrant’s maintaining the registration of a domain name after changes or modifications to the UDRP Dispute Policy become effective constitutes Registrant’s continued acceptance of these
changes or modifications. Registrant agrees that any dispute relating to registration or use of its domain name will be subject to the provisions specified in the UDRP Dispute Policy. Without prejudice to other potentially applicable jurisdictions, Registrant submits to the jurisdiction of the courts as provided in the UDRP Dispute Policy. The UDRP Dispute Policy can be viewed at our company website.

.travel domains

4.2.1 In addition, for .travel registrations, the .travel registry reserves the right to revoke the license to use a .travel domain name for the reasons outlined below:

The registrant’s status changes and they cease to be a member of the eligible community defined by the .travel Charter and .travel policies

If any prescribed registration, transfer, renewal or other fee is not paid

If a warranty made by the registrant or their agent is breached

If any information provided in the course of registration is incorrect;
If misleading, incomplete or incorrect information is supplied in the application for registration, transfer or renewal

Failure to comply with any .travel policy that applies to the registrant at any time

If a court of competent authority orders that the .travel domain name should not be licensed to the Registrant, be removed from the registry or be licensed to another person

If the .travel domain name, or the use of the .travel domain name, is not in the best interests of the Sponsored community

If instructed by the registrant or its authorized agent

If a .travel domain name which could not otherwise be registered under this policy is registered through mistake on the part of the registrant or the Registry.

4.2.2 The .travel registry may make contact with registrants directly. We acknowledges the registry’s right and interest in making direct contact with .travel registrants from time to time without notice to the Premium Domain team, and agrees to facilitate such contacts if requested to do so by the registry.

Such contacts may include, but are not limited to, requests by the registry to registrants for annual confirmation of eligibility, updates, amendments, or additions to data supporting the registrant’s eligibility to hold a .travel domain name, and updates, amendments, or additions to the registrant’s directory data.

Country Code Top Level Domain Registration and Administration

4.3 In addition to registering and renewing gTLD domain name registrations, we also register and renews various country code top level domains (“ccTLDs”). The registry administrator for each ccTLD varies by individual country code. By agreeing to the terms and conditions set forth in this Agreement, you are also agreeing to be bound by the rules and regulations set forth by these registry administrators for their respective registries only. We may, in its sole discretion, elect to discontinue offering registrations or renewals of some or all ccTLDs.

No Guarantee of Registration or Renewal

4.4 As a domain name registrar, the company is, upon accepting your application to register or renew a domain name, your sponsor for that application. No domain name registrations shall be deemed effective unless and until we deliver the domain name registration or renewal application you provide us to the appropriate registry administrator, as applicable, and that registry administrator accepts your application and activates your domain name registration or renewal. You will be entitled to a refund only if your registration is unsuccessful.

4.5 You acknowledge and agree that the company does not guarantee that you will be able to register or renew a desired domain name, even if our systems indicate that domain name is available or you are able to complete an order with respect to such name. You also understand that the company cannot know with certainty whether or not the domain name which you are seeking to register is simultaneously being sought by a third party, or whether there are any inaccuracies or errors in the domain name registration or renewal process or related databases, including the various WHOIS or other registry databases. You also acknowledge and agree that the company is not responsible for any inaccuracies or errors in the domain name registration or renewal process. You are solely responsible for making sure that your registration or renewal has been properly processed. You further acknowledge and agree that the company may elect to accept or reject your application for registration or renewal for any reason at its sole discretion, such rejection including, but not limited to, rejection due to a request for registration or renewal of a prohibited domain name. You also acknowledge and agree that the company is not liable or responsible in any way for any errors, omissions or any other actions by any third party including any registry administrator arising out of or related to your application for and registration of, renewal of, or failure to register or renew a particular domain name.

Your Representations

4.6 By applying to register a domain name, or by asking us to maintain or renew a domain name registration, you hereby represent and warrant to us that (a) the statements that you made in connection with such registration, maintenance, or renewal are complete and accurate, and your contact information will be kept current; (b) the registration of the domain name will not infringe upon or otherwise violate the rights of any third party; (c) you are not registering the domain name for an unlawful purpose; and (d) you will not use the domain name in violation of any applicable laws or regulations or the company’s rules or policies. You agree and acknowledge that it is your responsibility to determine whether your domain name registration or use infringes or violates someone else’s rights, including, but not limited to, whether any foreign language translations of your domain name, either between roman-alphabet languages, between non-roman alphabet languages, or between roman-alphabet and non-roman alphabet languages, infringe or violate someone else’s rights.

Domain Name Registrant

4.7 We considers the entity named as the administrative contact for the domain name at the time the controlling User name and password are secured to be the registrant of that domain name and that entity is your agent with full authority to act on your behalf with respect to the domain name registration or any other services obtained from us, including (but not limited to) the authority to terminate, transfer (where permitted by the Agreement), or modify such services, or obtain additional services.

4.8 The transfer of a domain name to another registrar or a new registrant by the existing registrant may result in any services associated with the domain name being terminated.

Provisions for Non-Roman Alphabet Names

4.9 You acknowledge and agree that the company cannot guarantee the functionality of non-roman alphabet language domain names, or that its non-roman alphabet language registration service will be error-free, in that the company cannot know with certainty whether or not the non-roman alphabet language domain name you are seeking to register or renew will be translated properly by the Internationalized Domain Name System. Furthermore, you acknowledge that the company or the registry administrator may be required to suspend, modify or cancel your non-roman alphabet language registration in order to comply with new ICANN or IETF rules, regulations or standards that apply to such registrations.

Changes to this Agreement or to Additional Rules or Policies

4.10 You agree that the company may modify this Agreement, as well as any additional rules or policies that are or may be published by the company as necessary to comply with the company’s ICANN agreement, or with any other agreements that the company is currently bound by or will be bound by in the future, or for any other reason in the company’s sole discretion.

Domain Registration Information and Its Use

4.11 In addition to such other information that we may require you to provide in order to obtain the Services, the company requires that you submit the following information in connection with domain name registration, administration and renewal services:

4.11.1 Domain Name Registration, Administration and Renewal Services

The information you are obligated to provide and keep current in connection with your use of the company’s domain name registration, administration, and renewal services is the following:

Your full name (or the name of the entity and authorized contact person, if registration is for an organization, corporation or association), postal address, email address, voice telephone number, and fax number, where available;

The domain name being registered; and

The name, postal address, email address, voice telephone number, and where available, fax number for the administrative contact, technical contact and billing contact for the domain name registration.

You acknowledge and agree that when you renew a domain name registration, the type of information you are required to provide may have changed. If you do not wish to provide the new required information, the registration may not be renewed, in the company’s sole discretion.

4.11.2 Additional Information Maintained

In addition to the information you provide, we maintain records relating to any domain name application received by The company, as well as any domain name registered through, administered, or renewed by The company. We also maintain records relating to other Services that we provide to you. These records may include, but are not limited to:

The original creation date of a domain name registration, renewal, or request for Services;

The submission date and time of a registration or renewal application, or request for Services to us and by us to the proper registry;

Communications (electronic or paper form) constituting submissions, forwarding, modifications, or terminations of service and related correspondence between you and us;

Records of your account, including dates and amounts of all payments and refunds;

The IP addresses of the primary nameserver and any secondary nameservers for the domain name;

The corresponding names of those nameservers;

The name, postal address, email address, voice telephone number, and where available, fax number of the zone contact for a domain name;

The expiration date of a domain name registration; and

Information regarding all other activity between you and us regarding your use of the services.

Accurate Data

4.12 In the event that (i) in applying for Service(s) or the registration of a domain name you are providing information about a third party, or (ii) you license a domain name registered in your name to a third party, you hereby represent and warrant that you have (a) provided notice to that third party of the disclosure and use of that party’s information as set forth in this Agreement, and (b) obtained that third party’s express consent to the disclosure and use of that party’s information as set forth in this Agreement.

4.13 You acknowledge and agree that wilfully providing inaccurate or unreliable information or wilfully failing to update information promptly will constitute a material breach of this Agreement that will be a sufficient basis for cancellation of your domain name registration or Service(s), in our sole discretion. You further acknowledge and agree that your failure to respond for over fifteen (15) calendar days to an inquiry by The company Limited concerning the accuracy of contact details associated with your domain name registration shall constitute a material breach of this Agreement and will be a sufficient basis for cancellation of your domain name registration.

4.14 You agree and understand that the foregoing registration data will be publicly available and accessible on the WHOIS directory as required by ICANN/Registry Policy and may be sold in bulk in accordance with the ICANN Accreditation Agreement, available at ICANN’s site. For bulk services in respect of the registration data which are provided by The company Limited, if the Registrant does not consent to the use of such information for inclusion in registers and data bases produced by The company Limited or its licensees, then the Registrant is required to provide non consent verification stating name, address, date and signed by the appropriate authorised individual. This must be sent to 57-59 Hartington Street, Barrow in furness, Cumbria LA145SL UK .

4.15 You hereby consent to any and all such disclosures and use of, guidelines, limits and restrictions on disclosure or use of, information provided by you in connection with the registration of a domain name or use of any Services (including any updates to such information), whether during or after the term of your registration of a domain name or other Services. You hereby irrevocably waive any and all claims and causes of action you may have arising from such disclosure or use of information provided by you by The company Limited.

4.16 We will not process data about any identified or identifiable natural person that we obtain from you in a way incompatible with the purposes and other limitations which we describe in this Agreement.

4.17 The company Limited will take reasonable precautions to protect the information it obtains from you from our loss, misuse, unauthorised access or disclosure or use, or alteration or destruction, of that information. The company Limited will have no liability to you or any third party to the extent such reasonable precautions are taken.

Ownership of Data

4.18 You acknowledge and agree that The company Limited owns all database, compilation, collective and similar rights, title and interest worldwide in our domain name and other proprietary information databases, and all information and derivative works generated from those databases. Additionally, you hereby grant to The company Limited a nonexclusive, worldwide, perpetual, irrevocable, fully paid-up right and license to use in our business, however it evolves, including the rights to copy, distribute, display, perform, transmit, prepare derivative works from or otherwise use without restriction the following information: (a) the original creation date of a domain name registration or other Service, (b) the expiration date of a domain name registration or other Service, (c) the name, postal address, email address, voice telephone number, and where available fax number of the contact person for a Service, or of the registrant, technical contact, administrative contact, zone contact and billing contact for a domain name registration, (d) any other information concerning a registered domain name or Service that appears or may appear in a WHOIS database or The company Limited database, and (e) any other information we generate or obtain in connection with the provision of the Services. The company Limited does not have any ownership interest in your specific personal registration information or other information other than our rights in our domain name and The company Limited databases.

Transfers; Agents and Licenses

4.19 You agree that you may not transfer a domain name registration to another domain name registrar during the first sixty (60) days from the effective date of the initial domain name registration with us. After that time, you may transfer your domain name registration to a third party domain name registrar of your choice, subject to our then-current policies and procedures incorporated herein by reference.

4.20 You agree that, if you are using the Services for someone else, you represent and warrant that you have: (a) provided notice to that third party of your intent to purchase the Service(s); (b) obtained that third party’s express consent to purchase the Service(s) on its behalf; and (c) the authority to nonetheless bind that person as a principal to all terms and conditions provided herein, including the UDRP. (A current copy of the UDRP is available, You accept liability for harm caused by wrongful use of the Services.

4.21 You agree that if you license the use of a domain name or other Service registered in your name to a third party, you nonetheless remain the Service holder of record, and remain responsible for all obligations under this Agreement, including but not limited to payment obligations, and providing (and updating, as necessary) both your own full contact information, and accurate technical, administrative, billing and zone contact information adequate to facilitate timely resolution of any problems that arise in connection with the domain name registration or Service. As further required by ICANN, you shall accept liability for harm caused by wrongful use of the domain name registration, unless you promptly disclose the identity of the licensee to a party providing you with reasonable evidence of actionable harm.

4.22 You further acknowledge and agree that your domain name registration is subject to suspension, cancellation, transfer or modification pursuant to the terms of any rules or policies applicable to your domain name registration, including, but not limited to (i) the UDRP, (ii) any ICANN adopted policy, (iii) any registrar (including The company Limited) or registry administrator procedures, or (iv) any other ccTLD registry administrator procedures. You also agree that The company Limited shall have the right in its sole discretion to suspend, cancel, transfer or otherwise modify your domain name registration at such time as The company Limited receives what reasonably appears to be (a) an authentic notification from a court of competent jurisdiction, or (b) an arbitration award requiring the suspension, cancellation, transfer or modification of your domain name registration.

Governing Law

4.23 Except as otherwise set forth in the UDRP or any similar ccTLD policy with respect to any dispute over a domain name registration, this Agreement, your rights and obligations and all actions contemplated by this Agreement shall be governed by the laws of Scotland , as if the Agreement was a contract wholly entered into and wholly performed within Scotland . Except as otherwise set forth in the UDRP or any similar ccTLD policy with respect to any dispute over a domain name registration, any action to enforce this Agreement or any matter relating to your use of the company Limited site shall be brought exclusively in the courts of Scotland .

4.24 Notwithstanding the forgoing, for the adjudication of third party disputes (i.e., disputes between yourself and another party, not The company Limited) concerning or arising from use of domain names registered hereunder, you acknowledge and agree that you shall submit, without prejudice to other potentially applicable jurisdictions, to the jurisdiction of the courts (a) of the domain name holder’s domicile, and (b) England and Wales.

Notices

4.25 You agree that, unless other instructions are posted on The company’s Web site, any notices required to be given under this Agreement will be deemed to have been given if delivered by email or sent by certified mail, return receipt requested, or by Royal Mail or other recognised overnight delivery service to each of the parties in accordance with the most current contact information you have provided to us. All notices shall be effective upon receipt, except that email and fax notices shall be effective upon transmission.

4.26 .eu domain names

In the sunrise period, the cost to apply for a .eu domain name is £134. A partial refund is made to you in some cases, if your application is unsuccessful:

If you fail to send the required evidence within 40 days to the Validation Agents, or if your application is not considered by the registry (e.g. your chosen domain has already been awarded to another party), then you will receive a refund of £84.

If you submit your evidence and it is examined by the Validation Agent, whether your application is successful or not, no refund will be made.

If you are eligible for a refund, then P will process this once the registry returns our fees.

Under open registration, the cost to apply for a .eu domain name is £35. If your application is unsuccessful, a refund of £15 will be made to you, with £20 being retained as the application fee.

The prices quoted here are exclusive of VAT.

Parked Domain Holding Pages

4.27 The default holding page used by ( Generic Domain Names ) displays advertising links. All advertising links are dynamically generated. For customers who do not want links appearing under their domain, a replacement page must be uploaded. This can be done by creating a new page and uploading (if you have hosting). Alternatively, point the domain to another location using the forwarding tools provided.

4.28 Generic Domain Names request all clients to call 07968941528 or email info@socialdomainsltd.co.uk if they face any issue to get it resolved as quick as possible

4.29 Once again we are making sure you have read 4.1, 3.9 & 3.6 this states there is a NO REFUND POLICY.

Generic Domain Names are providing the .UK extension governing body’s Terms and Conditions as a good will gesture-

https://www.nominet.uk/wp-content/uploads/2016/03/Terms_and_Conditions_of_Domain_Name_Registration.pdf

Generic Domain Names manage a very large portfolio of domain names and as a gesture of good will we will add a privacy too them so no spam emails come to yourself-i f however you want your domain on the whois to be in your name or your businesses name please email info@socialdomainsltd.co.uk this will not effect anything else you may have with ourselves.
Should you wish to transfer out to another registrar please read our full terms and conditions and read the fees applicable.
We offer no guarantee of website ranking when owning a domain, there is many factors with search engines to get a website ranking.
from time to time we offer services that are outsourced to trusted suppliers to us.

Privacy policy

Introduction

1.1 We are committed to safeguarding the privacy of our website visitors and service users.

1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

1.3 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

1.4 In this policy, “we”, “us” and “our” refer to . For more information about us, see Section 12.

2.. How we use your personal data

2.1 In this Section 3 we have set out:

(a) the general categories of personal data that we may process;

(b) the purposes for which we may process personal data; and

2.2 We may process data about your use of our website and services (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

2.3 We may process your account data (“account data“). The account data may include your name and email address. The source of the account data is you. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

2.4 We may process your personal data that are provided in the course of the use of our services (“service data“). The service data may include Name, Email Address, Postal Address, Contact Number. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

2.5 We may process information contained in or relating to any communication that you send to us (“correspondence data“). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

2.6 We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

2.7 We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

2.8 In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

2.9 Please do not supply any other person’s personal data to us, unless we prompt you to do so.

Providing your personal data to others

3.1 In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

Retaining and deleting personal data

5.1 This Section 5 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

5.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

5.3 We will retain your personal data as follows:

(a) Personal information provided by you will be retained for a minimum period of 6 Months following 25/5/2018, and for a maximum period of 10 years following 25/5/2018.

5.4 Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

Amendments

6.1 We may update this policy from time to time by publishing a new version on our website.

6.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

6.3 We may notify you of significant changes to this policy by email.

Your rights

7.1 In this Section 7, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

7.2 Your principal rights under data protection law are:

(a) the right to access;

(b) the right to rectification;

(d) the right to restrict processing;

(e) the right to object to processing;

(f) the right to data portability;

(g) the right to complain to a supervisory authority; and

(h) the right to withdraw consent.

7.3 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.

7.4 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

7.5 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

7.6 In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

7.7 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

7.8 You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

7.9 To the extent that the legal basis for our processing of your personal data is:

(a) consent; or

(b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,

and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

7.10 If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

7.11 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

7.12 You may exercise any of your rights in relation to your personal data by email-info@socialdomainsltd.com

About cookies

8.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

8.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

8.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Cookies that we use

9.1 We use cookies for the following purposes:

(a) authentication – we use cookies to identify you when you visit our website and as you navigate our website;

(b) personalisation – we use cookies to store information about your preferences and to personalise the website for you;

(c) security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;

(d) analysis – we use cookies to help us to analyse the use and performance of our website and services; and

(e) cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.

Cookies used by our service providers

10.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

10.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.

Managing cookies

11.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a) https://support.google.com/chrome/answer/95647?hl=en(Chrome);

(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences(Firefox);

(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies(Internet Explorer);

(e) https://support.apple.com/kb/PH21411(Safari); and

(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy(Edge).

11.2 Blocking all cookies will have a negative impact upon the usability of many websites.

Our details

12.1 This website is owned and operated by Social Domains Ltd.

12.2 We are registered in England and Wales under registration number 08873970, and our registered office is at 90 Berry Lane, Longridge, Preston. PR3 3WH

12.3 Our principal place of business is at 90 Berry Lane, Longridge, Preston. PR3 3WH

12.4 You can contact us:

(a) by post, to the postal address given above;

(b) using our website contact form;

(d) by email, using the email address published on our website from time to time.

Data protection officer

13.1 Our data protection officer’s contact details are: Mr A Graham – info@socialdomainsltd.com

GDPR Compliance Statement

Introduction

The EU General Data Protection Regulation (“GDPR”) comes into force across the European Union on 25^th May 2018 and brings with it the most significant changes to data protection law in two decades. Based on privacy by design and taking a risk-based approach, the GDPR has been designed to meet the requirements of the digital age.

The 21^st Century brings with it broader use of technology, new definitions of what constitutes personal data, and a vast increase in cross-border processing. The new Regulation aims to standardise data protection laws and processing across the EU; affording individuals stronger, more consistent rights to access and control their personal information.

As you may be aware, the data protection law will soon be changing with the General Data Protection Regulation taking effect from the 25th May 2018.

We are committed to protecting your information and have never shared information with any third parties.

We would like to make sure that you are happy to still hear from us about our events and latest news, as we would love to keep in touch. You will always have the opportunity to opt out of receiving communications from us every time we contact you.

Please unsubscribe in the line below if you no longer want to hear from us now or any time in the future.

Our Commitment

Social Domains Ltd are committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection. We have always had a robust and effective data protection program in place which complies with existing law and abides by the data protection principles. However, we recognise our obligations in updating and expanding this program to meet the demands of the GDPR and the UK’s Data Protection Bill

Social Domains Ltd are dedicated to safeguarding the personal information under our remit and in developing a data protection regime that is effective, fit for purpose and demonstrates an understanding of, and appreciation for the new Regulation. Our preparation and objectives for GDPR compliance have been summarised in this statement and include the development and implementation of new data protection roles, policies, procedures, controls and measures to ensure maximum and ongoing compliance.

How We are Preparing for the GDPR

Social Domains Ltd already have a consistent level of data protection and security across our organisation, however it is our aim to be fully compliant with the GDPR by May 2018 – Our preparation includes: –

Information Audit – carrying out a company-wide information audit to identify and assess what personal information we hold, where it comes from, how and why it is processed and if and to whom it is disclosed.
Policies & Procedures – [revising/implementing new] data protection policies and procedures to meet the requirements and standards of the GDPR and any relevant data protection laws, including: –
- Data Protection – our main policy and procedure document for data protection has been overhauled to meet the standards and requirements of the GDPR. Accountability and governance measures are in place to ensure that we understand and adequately disseminate and evidence our obligations and responsibilities; with a dedicated focus on privacy by design and the rights of individuals.
- Data Retention & Erasure – we have updated our retention policy and schedule to ensure that we meet the ‘data minimisation’ and ‘storage limitation’ principles and that personal information is stored, archived and destroyed compliantly and ethically. We have dedicated erasure procedures in place to meet the new ‘Right to Erasure’ obligation and are aware of when this and other data subject’s rights apply; along with any exemptions, response timeframes and notification responsibilities.
- Data Breaches – our breach procedures ensure that we have safeguards and measures in place to identify, assess, investigate and report any personal data breach at the earliest possible time. Our procedures are robust and have been disseminated to all employees, making them aware of the reporting lines and steps to follow.
- International Data Transfers & Third-Party Disclosures – where Social Domains Ltd stores or transfers personal information outside the EU, we have robust procedures and safeguarding measures in place to secure, encrypt and maintain the integrity of the data. Our procedures include a continual review of the countries with sufficient adequacy decisions, as well as provisions for binding corporate rules; standard data protection clauses or approved codes of conduct for those countries without. We carry out strict due diligence checks with all recipients of personal data to assess and verify that they have appropriate safeguards in place to protect the information, ensure enforceable data subject rights and have effective legal remedies for data subjects where applicable.
- Subject Access Request (SAR) – we have revised our SAR procedures to accommodate the revised 30-day timeframe for providing the requested information and for making this provision free of charge. Our new procedures detail how to verify the data subject, what steps to take for processing an access request, what exemptions apply and a suite of response templates to ensure that communications with data subjects are compliant, consistent and adequate.
Legal Basis for Processing – we are reviewing all processing activities to identify the legal basis for processing and ensuring that each basis is appropriate for the activity it relates to. Where applicable, we also maintain records of our processing activities, ensuring that our obligations under Article 30 of the GDPR and Schedule 1 of the Data Protection Bill are met.
Privacy Notice/Policy – we [have revised/are revising] our Privacy Notice(s) to comply with the GDPR, ensuring that all individuals whose personal information we process have been informed of why we need it, how it is used, what their rights are, who the information is disclosed to and what safeguarding measures are in place to protect their information.
Obtaining Consent – we [have revised/are revising] our consent mechanisms for obtaining personal data, ensuring that individuals understand what they are providing, why and how we use it and giving clear, defined ways to consent to us processing their information. We have developed stringent processes for recording consent, making sure that we can evidence an affirmative opt-in, along with time and date records; and an easy to see and access way to withdraw consent at any time.
Direct Marketing – we [have revised/are revising] the wording and processes for direct marketing, including clear opt-in mechanisms for marketing subscriptions; a clear notice and method for opting out and providing unsubscribe features on all subsequent marketing materials.
Data Protection Impact Assessments (DPIA) – where we process personal information that is considered high risk, involves large scale processing or includes special category/criminal conviction data; we have developed stringent procedures and assessment templates for carrying out impact assessments that comply fully with the GDPR’s Article 35 requirements. We have implemented documentation processes that record each assessment, allow us to rate the risk posed by the processing activity and implement mitigating measures to reduce the risk posed to the data subject(s).
Processor Agreements – where we use any third-party to process personal information on our behalf (e. Payroll, Recruitment, Hosting etc), we have drafted compliant Processor Agreements and due diligence procedures for ensuring that they (as well as we), meet and understand their/our GDPR obligations. These measures include initial and ongoing reviews of the service provided, the necessity of the processing activity, the technical and organisational measures in place and compliance with the GDPR.
Special Categories Data – where we obtain and process any special category information, we do so in complete compliance with the Article 9 requirements and have high-level encryptions and protections on all such data. Special category data is only processed where necessary and is only processed where we have first identified the appropriate Article 9(2) basis or the Data Protection Bill Schedule 1 condition. Where we rely on consent for processing, this is explicit and is verified by a signature, with the right to modify or remove consent being clearly signposted.

Data Subject Rights

In addition to the policies and procedures mentioned above that ensure individuals can enforce their data protection rights, we provide easy to access information via [our website, in the office, during induction etc] of an individual’s right to access any personal information that Social Domains Ltd processes about them and to request information about: –

What personal data we hold about them
The purposes of the processing
The categories of personal data concerned
The recipients to whom the personal data has/will be disclosed
How long we intend to store your personal data for
If we did not collect the data directly from them, information about the source
The right to have incomplete or inaccurate data about them corrected or completed and the process for requesting this
The right to request erasure of personal data (where applicable) or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use
The right to lodge a complaint or seek judicial remedy and who to contact in such instances

Information Security & Technical and Organisational Measures

Social Domains Ltd takes the privacy and security of individuals and their personal information very seriously and take every reasonable measure and precaution to protect and secure the personal data that we process. We have robust information security policies and procedures in place to protect personal information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures, including: –

We use such measures such as SSL, access controls, password policy, encryptions, pseudonymization, practices, restriction, IT, authentication.

GDPR Roles and Employees

Social Domains Ltd have designated Anthony Graham as our [Data Protection Officer (DPO)/Appointed Person] and have appointed a data privacy team to develop and implement our roadmap for complying with the new data protection Regulation. The team are responsible for promoting awareness of the GDPR across the organisation, assessing our GDPR readiness, identifying any gap areas and implementing the new policies, procedures and measures.

Social Domains Ltd understands that continuous employee awareness and understanding is vital to the continued compliance of the GDPR and have involved our employees in our preparation plans. We have implemented an employee training program specific to the which will be provided to all employees prior to May 25^th, 2018, and forms part of our induction and annual training program.

If you have any questions about our preparation for the GDPR, please contact [Data Protection Officer (DPO)/Anthony Graham]